Outages

TEP is committed to providing you safe and reliable electric service. We're ready to respond to power outages around the clock.

Report an outage

If your power is out, report the outage using our free mobile app or log in to My Account. You also can call 520-623-7711. Using our automated system, we can call to let you know when your service has been restored.

Outage map

Please be aware that updates to this map may be delayed during periods of heavy storm activity and multiple simultaneous service interruptions.

Active Outages
Affected Customers
out of
Last updated:
Updated every two minutes

For safety and privacy, outages with fewer than 25 customers will not be displayed.

Report an outage

If your power is out, report the outage using our free mobile app or log in to My Account. You also can call 520-623-7711. Using our automated system, we can call to let you know when your service has been restored.

Download our app

In addition to making it easier than ever to manage your account, the free TEP mobile app keeps you informed of any power outages affecting your home or business. It also allows you to report an outage with the tap of a button and check the status of restoration efforts in real-time.

App Store button
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What to Do Before, During and After a Power Outage

We know power outages can be frustrating. Here’s what to expect and how to prepare before, during and after power outages.

Before During After

See our outage map guide

Please be aware that updates to this map may be delayed during periods of heavy storm activity and multiple simultaneous service interruptions.

If the power goes out, view our postcard Opens pdf for ways to report and check on the status of your outage and tips on how to stay safe.

Tucson Electric Power: Outage Restoration 101

Outage Restoration 101

TEP has one priority when an outage occurs: getting the lights back on.
Tucson Electric Power: Staying Safe

Staying Safe

Follow these tips to stay safe both inside and outside during a storm. If you see a downed power line, call 911 right away.
Tucson Electric Power: Reliable. Resilient. Ready.

Reliable. Resilient. Ready.

TEP is a national leader in service reliability. We’re working around the clock to make our system stronger, more secure and even more reliable.