TEP wants to make sure customers know how to protect themselves from scammers who impersonate TEP employees.
Customer CarePress Releases
Customer CarePress Releases
Customer CarePress Releases
TEP Residential Customers Invited to Take Energy Use Survey, Enter Drawing for $1,000
TEP residential customers can help plan Tucson’s energy future by entering a drawing to win $1,000 and answering questions about how they use energy.
TEP is beginning to display demand information on the bill to further educate customers about their energy usage patterns.
TEP commercial customers now can get assistance from specialized Customer Service Representatives who are trained to answer calls about business needs.
When monsoon storms mount their annual assault on TEP’s local grid, the Map Room is where our system controllers plan their response.
When trees grow into power lines, outages can occur. It’s important to clear weeds from alleys so we can access electrical equipment during emergencies.
Customers are experiencing quicker service from our Call Center during the busy summer months, thanks to the addition of seasonal staff members.