Smart Demand Response (SmartDR) Program

Yes. TEP can help larger commercial customers develop an Energy Reduction Plan that allows participation in the SmartDR Program while still satisfying their business needs. The plan identifies non-essential energy usage that the customer could reduce upon request without affecting operations.

Participating customers should be prepared to reduce their usage during demand response dispatches, but they may opt out if necessary. Customers who frequently opt out of participating may become ineligible for the SmartDR Program.

No, there is no penalty or fee for opting out of demand response dispatches, but your quarterly credit will be lower. Participants are expected to participate regularly to earn credits and to help satisfy our customers’ energy needs when energy demand is high.

Yes. We understand that your operations and energy needs may change over time. Your Energy Reduction Plan can be adjusted at any time during the program.

TEP customers who have metered service do not need special equipment to participate in the program.