Customer Assistance Through Volunteerism, Philanthropy

Through corporate philanthropy and a wide spectrum of employee-led volunteerism, Tucson Electric Power dedicates large-scale efforts to assisting low-income and at-risk customers. TEP partners with a variety of nonprofit organizations such as the Salvation Army, Pima County Interfaith Council, Pima Council on Aging, Primavera Foundation, Community Food Bank of Southern Arizona, Arizona Community Action Association,

Power Out? Log On to TEP’s Outage Map

Tucson Electric Power has launched a new mobile-friendly outage map featuring updates about local service interruptions. The new outage map on tep.com is updated every five minutes using data collected from customer reports, TEP crews and electric system monitoring equipment. The map shows the approximate location of outages, the number of customers affected and the

Moving? Follow These Simple Steps

Whether you’re looking for a bigger house, relocating to a favorite part of town or new to the area entirely, moving comes with a long to-do list. Turning your electrical service on or off is a top priority, and following the right steps can make the moving process that much smoother. Step 1: Contact Us

More Solar Energy, Less Money

Tucson Electric Power is seeking to expand a popular new solar power program while providing another innovative solar choice for customers in 2016 as part of its plan to exceed Arizona’s renewable energy goals. The renewable energy plan TEP filed in July 2015 with the Arizona Corporation Commission includes a proposal to add up to

Live Updates During Monsoon Season

When a summer monsoon storm’s high winds and heavy rains cause power outages, Tucson Electric Power’s mobile-friendly Outage Map provides real-time information such as the number of customers affected and the estimated time of restoration. Using the Outage Map, as well as social media such as Twitter, TEP can disseminate outage information quicker and more

Light in front of home

Assistance for Limited-Income Customers

Keeping the lights on is one of many challenges for families living at or below the poverty line. It’s an aspect of poverty that we at Tucson Electric Power see every day. TEP offers multiple programs designed to help limited-income customers reduce their energy consumption and pay their electric bills. Customer Assistance Program Through our