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Lifeline Discount

Are you finding yourself struggling to make ends meet? TEP's Residential Lifeline Discount program provides qualifying customers $8 off their TEP residential bills each month.

To be eligible for this discount, you must:

  • Have the TEP account in your name.
  • Be a TEP residential customer.
  • Have a combined household income at or below 150% of the federal poverty level.
    See Income Guidelines chart.

Lifeline/Medical Life-support Discount

A Medical Life-support Discount is available to households that meet the financial eligibility guidelines for the Residential Lifeline Program and where certain medical situations exist.

Monthly Energy Use Discount
0-1,000 kWh 35%
1,001-2,000 kWh 30%
over 2,000 kWh 10%

To qualify, customers must provide documentation to the company that:

  • The regular use of a medical life-support device is essential to maintain the life of a full-time resident of the household; or
  • A full-time resident of the household is a paraplegic, quadriplegic or hemiplegic, or a multiple sclerosis or scleroderma patient.

    A Physician's Verification Form must be completed by the doctor documenting the patient's critical need for electrically powered appliances and describing the needed devices.

Think about it...
You could be eligible for a
discount on your electric bill.

Whether you are applying for the Lifeline or Lifeline/Medical Life-support Discount, your household's combined gross monthly income must be at or below the following amounts, based on the number of family members in the household:

2009 Federal Poverty Income Guidelines
Effective July 1, 2009

Monthly Income
Family Size 150% of Poverty
1 $1,355
2 $1,821
3 $2,289
4 $2,757
5 $3,224
6 $3,692
7 $4,160
8 $4,626
9 $5,094
10 $5,562
For each additional
household member
add:
$468

If you are eligible and sign up for either program, TEP automatically will calculate the appropriate discount on your monthly bill.

You can obtain more information on these and our other payment options by calling our Customer Care office at (520) 623-7711.

To apply for a Lifeline program, please select the appropriate form below and follow the instructions printed on the form.

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